Let's decipher the code of destiny together.
“understanding destiny without being confined by it”
embracing awareness of life’s patterns while choosing to rise above them.
we bring together the wisdom of the East and the innovation of modern technology to help you explore the path of destiny and find guidance for life.
Your destiny is not written in stone, It's written in code.
DestinyAxis | Consultation Application Form
The more specific you are, the more targeted the guidance will be.
Questions about use and operation
Q: How should I frame questions for a reading?
A: Open, focused questions work best (e.g., career direction, relationship patterns, timing for change). Avoid yes/no expectation; instead seek clarifying insights and practical next steps.
Q: Are there age or consent limits for minors?
A: Minors may receive readings with parental/guardian consent. For underage clients, content and recommendations are adjusted to be appropriate and non-deterministic.
Q: What onboarding materials exist for new users?
A: We provide step-by-step onboarding guides, short tutorial videos, and a starter FAQ to help new users complete their first reading and understand results.
Q: What if I only know my birth date but not the time?
A: We can generate a three-pillar (year, month, day) reading that still offers meaningful insight. We will flag confidence levels and indicate which areas are less precise.
Time accuracy and data information
Q: What if I don’t know exact birth time?
A: If birth hour unknown, we use three pillars instead of four. The reading is less detailed. We’ll indicate uncertain parts and base interpretations on what is known. Obtaining exact time improves accuracy.
Q: Can I get a combined family or couple reading?
A: Yes. We offer compatibility and family dynamics reports that compare multiple charts to highlight relational strengths, friction points, and practical areas for improved harmony.
Q: Can I correct wrong details after purchase?
A: Yes. If you notice errors (birth time, date, name spelling) and contact us within a short window (e.g. before report is finalized or within a defined period), we can update. After delivery, corrections may cost a fee or partial rework.
Q: Why is exact birth time important for BaZi?
A: The birth hour establishes the Day Pillar and influences the interaction between elements; an incorrect hour can change key interpretations. Exact time yields the most accurate and detailed insights.
Q: Can hospital birth records be wrong?
A: Occasionally records contain transcription errors. We recommend cross-checking family records, birth certificates, and asking relatives. When uncertainty remains, we provide approximate readings and techniques for rectification.
Q: Do you adjust for time zones and daylight savings?
A: Yes. We convert local birth time to standardized astronomical time, adjusting for historical time zone changes and daylight saving time to ensure correct pillar calculations.
Q: How do you handle births before modern timekeeping?
A: We use historical time zone and calendar data when available and note any assumptions. Older records are processed with caution and we clearly communicate confidence levels in the report.
Q: What is the difference between solar and lunar calendars in readings?
A: BaZi primarily uses solar calendar dates for computing pillars. When a birth was recorded under a lunar calendar, we convert it accurately to the solar equivalent during processing.
Q: How do you verify ambiguous birth times?
A: We offer 'time range' analysis, compare life events with potential pillar patterns, and if needed suggest a professional time‑rectification consultation to estimate the most likely hour.
Q: Will an incorrect birthplace affect the reading?
A: Birthplace affects the time zone and celestial calculation. If the place is wrong, pillar timing may be off. Always provide the precise birth city and country where possible.
Q: Do you handle adopted individuals whose birth data may be unknown?
A: Yes. For adoptees we work with whatever verified data exists. If the exact birth time is unknown, we focus on three‑pillar analysis and practical guidance tailored to the individual's context.
Q: How precise are rectified (estimated) birth times?
A: Rectified times are professional estimates that increase interpretative usefulness. They are not guarantees, but many clients find rectified charts deliver more resonant and actionable insights.
Q: What documentation do you accept to verify birth data?
A: We accept birth certificates, family records, hospital documents, or credible family testimonies. Any documentation helps increase confidence and accuracy.
Q: Do you account for twins or multiple births?
A: Yes. Twins with the same birth time can have similar pillars but individual experiences differ. We analyze each person's chart independently and highlight distinct differences despite shared timing.
Q: How is my personal data used and stored?
A: Personal data (name, birth details) is used solely to generate readings and provide services. Data is stored encrypted, access-controlled, and retained according to our privacy policy with options for deletion upon request.
Q: How do you back up user-generated content and reports?
A: User reports are backed up regularly and retained per our retention policy. Users can download and archive their reports; we recommend keeping local copies as backup.
Q: Can I request deletion of my data?
A: Yes. Users can request complete deletion of their personal data. After deletion, historical readings may be irretrievable—please download reports you wish to keep first.
Report related issues
Q: How fast do I receive the paid report?
A: Typically delivered within X to Y hours / 1-3 business days depending on automation and whether manual review is needed.
Q: How are compatibility reports structured?
A: Compatibility reports compare charts side-by-side, analyze elemental interactions, identify areas of complementary strength and potential friction, and offer communication and compromise strategies.
Q: What is the difference between free and paid reports?
A: The free version gives you a basic BaZi chart (if time known), a name resonance overview, and elemental balance snapshot. Paid reports are deeper, more complete with personalized insights, trend cycles, and recommendations.
Q: Can I revise my input data after starting a report?
A: Yes, within a defined revision window (e.g., within 7 days). Contact support to request updates; we will re-run calculations and issue a revised report if necessary.
Q: How do you present confidence levels in the report?
A: Reports include confidence indicators (high/medium/low) for time-sensitive pillars and sections where data uncertainty exists, along with brief notes on what additional data could improve accuracy.
Q: What does a Premium Destiny Report include?
A: A Premium Destiny Report (20–30 pages) includes: a complete BaZi chart, five elements balance, personality profile, career and relationship analysis, ten‑year luck cycles, yearly forecasts, and practical balancing recommendations.
Q: How long does it take to receive a premium report?
A: For automated reports: typically within minutes to a few hours. For consultant-reviewed reports: 1–3 business days depending on workload and customization level.
Q: Can I get a sample report before purchasing?
A: Yes. We provide anonymized sample reports and short previews so you can evaluate format, depth, and language style before purchasing.
Q: Are reports machine-generated or written by experts?
A: Reports are generated by a hybrid system: automated calculation and templating combined with expert oversight for premium tiers. Higher-tier products include manual review and personalized writing by experienced consultants.
Q: Can I request edits to my report after delivery?
A: Minor edits/clarifications are allowed within a short revision window (e.g., 7 days). Major rewrites may incur an additional fee depending on scope.
Q: Do reports include practical steps I can follow?
A: Yes. Each premium report concludes with clear, actionable recommendations: habit suggestions, element‑supporting practices, timing windows, and referral resources where applicable.
Q: Will I receive visual charts and diagrams?
A: Yes. Reports include visualizations such as the five elements wheel, pillar charts, and highlighted timelines to make insights accessible and shareable.
Q: Are reports tailored for different cultures or languages?
A: Reports are available in English and Chinese; we adapt metaphors and examples to suit cultural contexts. Additional localization can be requested for other markets.
Q: How is the report structured for mobile viewing?
A: Reports are PDF-optimized for mobile as well as desktop. Visual elements and sections are formatted responsively to ensure readability on phones and tablets.
Q: Do you offer concise one-page summaries?
A: Yes. We provide an executive one-page summary highlighting key insights and priority action items—useful for quick reference or sharing.
Q: Will I get help interpreting technical terms in the report?
A: Yes. Reports include a glossary of technical terms and a short Q&A support via email to clarify any concepts that may be unfamiliar.
Q: Can reports be branded for corporations or coaches?
A: Yes. We offer white‑label and enterprise packages for coaches, HR teams, or brands that want customized reports with their branding and tailored language.
Q: Can I get a tailored coaching plan after my reading?
A: Yes. We design practical 3‑6 month coaching plans based on your chart that include habit changes, timing recommendations, and checkpoints for progress.
Q: Can I get a transcript of the consultation?
A: Yes. After the session, we can provide a written transcript or summary of key points for an additional fee or as part of certain package levels.
Q: How is pricing determined for expert‑reviewed reports?
A: Pricing reflects calculation complexity, level of expert customization, manual review time, and the inclusion of bespoke recommendations or coaching resources.
Q: How are updates to readings handled if methodologies evolve?
A: If methodologies are updated, we flag which elements of historical reports are affected and offer optional report refreshes for customers at a discounted rate or as part of membership benefits.
Q: What if I disagree with parts of the reading?
A: That’s okay. Readings describe tendencies, not fixed fate. If some parts do not resonate, you may choose to focus on those that do. Reflection over time often clarifies which parts are meaningful.